Library Operations During Closure

Staffing

Some library services can begin again now that staff can report to work. This will be a slow and careful process that will be implemented in phases. These phases will require limits to services as well as access to parts of the building to ensure a safe environment for patrons and staff. Our first two phases will be adding to the contactless services we have been offering remotely with curbside delivery of materials and opening the outside book returns. It will take time to get these in place as staff return to work and our cooperative’s online circulation system is reconfigured to pre-closure settings to allow holds to begin again as well as re-establishing due dates.  

Minimal staff is working Monday-Thursday 9:30am-6pm and Saturday 8:30am-5pm and can answer questions left on voicemail: phone (main number = 248-674-4831, adult desk = 248-618-7693, children’s desk = 248-618-7692) and by email (wateref@waterfordmi.gov ). Thank you for your patience and understanding. We look forward to serving you onsite again.

Curbside Pick-up

Once you’ve been notified that your hold is ready, you can pick it up using our curbside service. Curbside pick-up service hours are Monday – Thursday 1:00p – 6:00p, Saturday 1:00p – 5:00p. 

  • Upon arrival, follow signs for curbside pick-up back toward the cemetery and around to the curbside pick-up canopy.
  • Call 248-674-4831, press 2 and have your library card or photo ID ready.
  • Stay in your car and show your library card or ID when staff bring your library items to you.
  • Pick up station also available for walkers and cyclists. 

NOTE: HOLDS WILL ONLY BE RELEASED TO THE CARD HOLDER.

You can place holds using the online catalog, or you can call or email us with your requests. Adult and Teen Services: 248-618-7693; Children’s Services: 248-618-7692; Email: wateref@waterfordmi.gov. 

Library Cards

We are currently allowing residents of Waterford and Lake Angelus to register for a library card by calling 248-674-4831 (press 2 for account information) or emailing jdeahl@waterfordmi.gov. The following information is needed:

  • First, Middle, and Last name. Nicknames or shortened versions of your legal name cannot be used.
  • Driver’s license or State ID number
  • Birthdate
  • Address
  • Email address
  • Telephone number (If this number is for a cell phone, please include the name of your service provider to receive text notifications when items are due or ready for pick-up).

Registering cards sight unseen is not our standard practice. Therefore, any card registered at this time will be issued with an expiration date of December 1, 2020. To renew your account for our standard three-year lifecycle, please visit the library with a valid ID showing your Waterford or Lake Angelus address once our regular hours resume.

Library Card Number and PIN

If you need your library card number or PIN, please call 248-674-4831 and press 2 for account information. Staff will release your account number or reset your PIN after you have verified your account information.

Overdue Fees

Overdue fines are suspended at this time.

Renewing Materials Currently Checked Out 

Now that we’ve resumed checking out materials, the usual due dates apply. Materials can be renewed by calling 248-674-4831 or by logging into your account.

Returning Materials

As of Monday, June 8th, the book return is open. Overdue fines are suspended until further notice. 

Wi-Fi

Our Wi-Fi connection can be accessed from the Library’s parking lot 24/7. Remember that proximity to the building and the number of users connected affect connectivity.

Programs

Watch our Facebook events page, our Calendar of Events, and Library News for information about future remote programming.  All in-person programs and meetings at the library are cancelled until further notice.

Poetry Leaves

The deadline for submitting poems has passed. The 2020 Poetry Leaves Exhibit is postponed. The exhibit could potentially go up this fall, but if that is not achievable, the exhibit may be cancelled for this year. The adult contemporary edition of the print volume is currently in development. We will possibly have the kids’ volume of poetry available later this year. Please visit www.poetry-leaves.com for updates.

Friends of the Library Book Sale and Used Book Drop-off Days

Book Sales and Used Book Drop-off Days are cancelled until further notice. 

5K Event

The Friends 5K Committee has rescheduled the the Book It! 5K and Family Fun Run for Saturday, May 1st 2021. More information is available on the library’s event calendar.