Library Operations - Re-start

Staffing

Staff is working Monday-Thursday and Saturday. Phone Reference Service: 9:00am-9:00pm and Saturday 10:00am-5pm. Closed Friday and Sunday. Main number = 248-674-4831, Adults/Teens desk = 248-618-7693, Children’s desk = 248-618-7692. They can also answer questions sent by email, Adults/Teens or Children's

The slow and careful process to restart services on-site will transition to Phase 3, Grab & Go services, once building modifications to accommodate required social distancing are complete. At that time our service hours will be revised to: 10:00a-9:00p Monday through Thursday and 10:00a-5:00p Saturday. (We look to resume Sunday hours in Phase 4.) These phases will require limits to services as well as access to parts of the building to ensure a safe environment for patrons and staff. Details on Phase 3 through Phase 5.

Thank you for your patience and understanding. We look forward to serving you onsite again.

Curbside Pick-up

Once you’ve been notified that your hold is ready, you can pick it up using our curbside service. Curbside pick-up service hours are Monday – Thursday 11:00a – 6:00p, Saturday 12:00p – 5:00p. Pick-up stations for Drivers or Walkers & Cyclists. 

  • Upon arrival, Drivers: follow signs for Curbside Pick-up back toward the cemetery and around to the Curbside Pick-up canopy. Walkers & Cyclists wait at the table by the sidewalk, maintaining social distancing. 
  • Call 248-674-4831, press 2 and have your library card or photo ID ready. Walkers & Cyclists: inform staff you are not in a vehicle.
  • Drivers: Stay in your car
  • Show your library card or ID when staff bring your library items to you.

NOTE: HOLDS WILL ONLY BE RELEASED TO THE CARD HOLDER.

You can place holds using the online catalog, or you can call or email us with your requests. Adult and Teen Services: 248-618-7693; Children’s Services: 248-618-7692; Email: wateref@waterfordmi.gov. 

Library Cards

Click here for information about library cards or to register for one. 

Library Card Number and PIN

If you need your library card number or PIN, please call 248-674-4831 and press 2 for account information. Staff will release your account number or reset your PIN after you have verified your account information. NOTE: the default PIN assigned when library cards are issued is the last 4 digits of your telephone number. 

Overdue Fines

Overdue fines are suspended at this time.

Renewing Materials Currently Checked Out 

The usual due dates apply to all materials checked out. Materials can be renewed by calling 248-674-4831 or by logging into your account.

Returning Materials

The outside book returns are open. All returned items will be quarantined for 96 hours before being discharged from your account. Overdue fines are suspended until further notice. 

Wi-Fi

Our Wi-Fi connection can be accessed from the Library’s parking lot 24/7. Remember that proximity to the building and the number of users connected affect connectivity.

Programs

Watch our Facebook events page, our Calendar of Events, and Library News for information about future remote programming.  All in-person programs and meetings at the library are cancelled until further notice.

Poetry Leaves

The deadline for submitting poems has passed. The 2020 Adult Contemporary edition of the print volume is available for purchase. We will, possibly, have the kids’ volume of poetry available later this year. Please visit www.poetry-leaves.com for more information.

Friends of the Library Book Sale and Used Book Drop-off Days

Book Sales and Used Book Drop-off Days are cancelled until further notice. 

5K Event

The Friends 5K Committee has rescheduled the the Book It! 5K and Family Fun Run for Saturday, May 1st 2021. More information is available on the library’s event calendar.